Refund policy

EZee Post Return and Refund Policy

Last Updated: October 29, 2026

At EZee Post, we want you to be satisfied with your purchase. If you need to return an item, please review the following return and refund policy.

1. Return Window

You may request a return within 5Β days of delivery. To qualify, items must be unused, in resalable condition, and returned with all original parts and accessories. Original packaging should be included whenever possible.

All returns must be approved by EZee Post before being shipped back.

2. Items Not Eligible for Return

Items that have been installed, used, modified, damaged through improper handling, or returned with missing parts may not qualify for a refund.

Custom-made or specially ordered products may be ineligible for return unless they arrive damaged, defective, or incorrect, or a return is otherwise required by law.

3. How to Request a Return

To start a return:

  1. Visit our Contact Us page.

  2. Provide your order number and the reason for your return.

  3. Wait for our return instructions and approval before shipping any items back.

Unauthorized returns may experience processing delays.

4. Return Shipping Costs

For returns due to a change of mind, ordering the wrong item, or no longer needing a product, the customer is responsible for return shipping costs.

If your order arrives damaged, defective, or incorrect, contact us before returning the item. We will work with you to determine an appropriate resolution, including a replacement or refund when applicable.

Original shipping charges are generally nonrefundable for change-of-mind returns, except where required by law.

5. Refunds

Once your returned item arrives, we will inspect it to determine whether it qualifies for a refund.

Approved refunds will be issued to the original payment method. Please allow 5–10 business days after approval for us to process the refund. Your bank or payment provider may require additional time for the funds to appear.

Refund amounts may be adjusted for missing components or items that do not meet the return conditions, where permitted by law.

6. Damaged, Defective, or Incorrect Orders

Please inspect your order upon delivery. If an item arrives damaged, defective, or different from what you ordered, contact us as soon as possible with your order number, a description of the issue, and photos if available.

We will review the issue and work with you to arrange an appropriate solution.

7. Order Cancellations

If you need to cancel an order, contact us as soon as possible. We cannot guarantee cancellation once an order has been processed or shipped. If an order cannot be canceled, it may be eligible for return under this policy.

8. Contact Us

For questions about returns, refunds, or order issues, please visit our Contact Us page at ezeepost4realestate.com.

Please include your order number so we can assist you more efficiently.

EZee Post reserves the right to review return requests individually, subject to applicable law and the terms of this policy.